If no sound is heard from one side of the earphones or the earphones cannot be connected to your BLUETOOTH device, initializing the earphones may solve the problem.

Information of all the paired devices will be deleted (initialized). Perform pairing again from the start.

Start by deleting the registration information of the System from the BLUETOOTH setting on the BLUETOOTH device.

Depending on the device to be connected, multiple registration information of the System may be displayed as shown below.

In this case, delete all the registration information of the System.

Charge the charging case beforehand.

Remove the earphones once if they are inserted into the charging case.

1Insert the earphones into the charging case.

After a few seconds, the indicators for the earphones and charging case will light up.

Indicators for the earphones

Indicators for the charging case

2When the indicators for the earphones are lit, press the button on both L and R earphones at the same time 6 times in a row.

Button

Indicators for the earphones

The indicators for the earphones start to flash quickly.

If the indicators do not flash quickly, remove both earphones from the charging case, and start over again from step 1.

3While the indicators for the earphones are flashing, press and hold both the L and R buttons at the same time for about 1 second.

The indicators for the earphones will stop flashing in 10 seconds. While the indicators are flashing, press and hold the buttons for about 1 second.

Button

Indicators for the earphones

The L and R earphones are automatically connected inside the charging case.

After initialization is complete, the L and R indicators for the earphones will flash twice slowly.

After initialization is complete, charging of the earphones will resume, and the indicators for the earphones will turn on or go off.

Initialization is now complete.

Information of all paired devices has been deleted. Pair the respective Bluetooth devices (device registration) again. Pairing (Registering a device)