> When in Trouble > List of Error Codes
List of Error Codes
|
Code |
Description |
Action |
|---|---|---|
|
E02 |
Abnormal AC output |
Disconnect the device from the AC output, then press and hold the [ON/OFF] button of the AC output. |
|
E03 |
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E04, E05, E06 |
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E08 |
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E09, E39 |
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E10, E11 |
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|
E07 |
Leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before using it. |
|
|
E12 |
Abnormal AC input |
Unplug and plug the [AC INPUT]. |
|
E13 |
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|
E14 |
Unplug the [AC INPUT] and leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before charging it. |
|
|
E15 |
It will automatically recover when the voltage returns to normal. |
|
|
E16 |
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|
E17, E18 |
It will automatically recover when the frequency returns to normal. |
|
|
E19 |
Abnormal DC output |
Disconnect the device that caused the problem from the DC output, then press and hold the [ON/OFF] button of the DC output. |
|
E20 |
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E21 |
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|
E22 |
Disconnect the device that caused the problem from the DC output, leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before using it. |
|
|
E23 |
Abnormal USB output |
Disconnect the device that caused the problem from the USB output, then press and hold the [ON/OFF] button of the USB output. |
|
E24 |
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|
E25, E26 |
Disconnect the device that caused the problem from the USB output, leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before using it. |
|
|
E27 |
Abnormal DC input |
It will automatically recover when the voltage returns to normal. |
|
E28 |
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|
E29 |
Unplug the [DC INPUT] and leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before charging it. |
|
|
E30, E31, E32 |
Rechargeable battery abnormality |
Stop charging and supply the power. |
|
E33, E34 |
Stop charging. |
|
|
E35, E37 |
Leave this unit in a place where the temperature is not high (below 40 °C (104 °F)) for a while before using it. |
|
|
E36, E38 |
Leave this unit in a place where the temperature is not low (above 0 °C (32°F)) for a while before using it. |
|
|
E01, E40 |
Other failures |
Contact your nearest KENWOOD customer support. |
|
E41 |
Incorrect connection of DC input/output |
The DC input and DC output are connected, disconnect them. |